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Stressfree Business Support

About

A managed service built around your business

Stressfree Business Support takes the everyday work off your hands and delivers it through our network of skilled virtual assistants — managed, reviewed and kept to a consistent standard.

The directors

Who you'll be working with

Kate Stapleton, Client Liaison Director of Stressfree Business Support, smiling in a navy jacket

Kate Stapleton

Client Liaison Director

Based in United Kingdom

Kate is your point of contact and a director of the business, leading client liaison, customer service and satisfaction, marketing and finance. She gets to the heart of how your business runs, shapes your support plan and stays close to it as your needs change.

Richelle Refugia, Operations Director of Stressfree Business Support, smiling at her desk in a navy blazer

Richelle Refugia

Operations Director

Richelle leads operations and service delivery. She builds and manages our network of virtual assistants, oversees vetting, onboarding and quality, and makes sure the support on your account is consistent, dependable and well run.

Illustration of the SBS managed service: a client and an operations team connected by a teal arc across five stages — discovery, planning, matching, onboarding and ongoing management

Our approach

A managed service, built around your business

Our approach is simple and hands-on: understand your business, agree a clear support plan, assign an assistant whose experience fits, then manage delivery and review it with you as things change.

  • A fully managed service

    We handle matching, onboarding, quality and cover. If your assistant is away, the work still gets done — continuity is our responsibility, not yours.

  • One point of contact

    You speak with Kate about your account, priorities and anything you want changed. Operations, delivery and standards are run behind the scenes.

  • Clear costs, agreed up front

    We quote after your discovery call and confirm everything in writing before work starts. No adverts, no recruitment fees, no payroll admin.

  • Support that scales with you

    Start with the tasks that hurt most, then add hours or new areas of work as the business grows. Reviewed with you regularly.

A managed service provider, not a recruiter

Your virtual assistant is engaged and managed by SBS. Contracts, payment, cover and quality sit with us, so you get dependable support without the employment overhead, recruitment costs or payroll admin.

We work with sole traders, trades businesses, property professionals and growing SMEs, and we keep adding services as our clients ask for them.

Next step

Let's map the support that moves your business forward.

A short, focused call helps us map the tasks, priorities and hours that will make the biggest difference — then we build your support plan and get to work.