How it works
A clear route from overload to organised support
From understanding the portfolio to ongoing delivery, you always know what is being handled, what needs your decision and what happens next.
The process
Five steps to support that fits your portfolio
A focused portfolio call
We map your properties, current systems and the recurring work costing you the most time, then identify where support will make the biggest difference.
We build your support plan
We set out the property tasks we'll take on, the hours involved, escalation points and the systems your assistant will use, then confirm the cost in writing.
We assign your virtual assistant
We match you with an assistant from our network whose experience fits property administration, coordination and the software you use.
Onboarding and handover
We agree access, communication rules, processes and priorities, document how your portfolio runs and begin with clearly defined tasks.
Ongoing management and review
We manage quality, cover and continuity, review delivery with you and scale the support as properties, tenants and priorities change.
A fully managed service
We agree the property tasks, assign an assistant from our network whose experience fits your workflow and software, onboard them properly and manage delivery from then on.
Your working relationship: your virtual assistant is engaged and managed by SBS, so contracts, payment, cover and quality are our responsibility, not yours.
How our pricing works
We quote after your portfolio call, once we know the properties, tasks, hours and systems involved. Everything is confirmed in writing before work begins, with no hidden extras.
The discovery call and your support plan cost you nothing. Hours can be scaled up or down as your portfolio changes, and we review this with you regularly.
Next step
Let's take the property admin off your hands.
A focused call helps us understand your portfolio, recurring workload and systems. Then we build a clear support plan around the work you want back.